Refund & Return Policy

Thank you for choosing Nouvéra Lab and trusting our AI Career Kits. We aim to deliver high-quality digital products that empower your career and provide exceptional value.

Important: Due to the digital nature of our products, all sales are final and non-refundable once the download link or access materials have been delivered.

1. Digital Product Policy

When you purchase any of our kits, you gain instant access to downloadable files. Because these files cannot be “returned,” we cannot issue refunds after access has been granted.

2. No Job Placement Guarantee

Our products are designed to help you create professional, AI-optimized resumes and improve your job application materials. However, results depend on individual effort, experience, and market conditions. We do not guarantee employment, interview invitations, or job offers.

3. Exchanges or File Access Issues

If you experience technical problems such as broken links, download errors, or corrupted files, please reach out to us at Support@nouveralab.com. We’ll gladly resend your materials or restore access at no cost.

4. Unauthorized Sharing or Resale

All content in our digital products are for personal use only. Redistribution, resale, or sharing of these files is strictly prohibited. Violating this policy may result in loss of access and legal action if necessary.

5. Updates & Improvements

Every customer receives lifetime access to product updates. When we enhance templates, prompts, or design files, you’ll receive new versions via email — free of charge.

6. Contact Us

If you have any questions or concerns about this policy, please contact us at Support@nouveralab.com. We’re happy to help resolve any issues quickly.

By completing your purchase, you agree to this Refund Policy and confirm that you understand it applies to all digital products sold through our website.

Last updated: [October, 2025]