Privacy Policy

Last updated: October 2025

Welcome to Nouvéra Lab (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our digital products.

By using our website and purchasing our digital products, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly: Name, email, billing details, and any information you submit through forms (contact or newsletter forms).

B. Automatically Collected Information: IP address, browser type, device information, cookies, and website usage data to improve performance and analytics. We do not collect sensitive personal data unless voluntarily provided.

2. How We Use Your Information

Process payments and deliver digital products.
Provide customer support and respond to inquiries.
Send updates about orders or product access.
Improve website performance and user experience.
If opted-in, send marketing emails about products, tips, or offers.

3. Legal Basis for Processing

Under GDPR, we process your data based on:

Contractual necessity: to complete your purchase and deliver digital files.
Legitimate interests: to improve products and prevent fraud.
Consent: when you opt into marketing or cookies. Consent can be withdrawn anytime.

4. Data Storage and Security

Your information is stored securely on GDPR-compliant servers. We use encryption, firewalls, and secure payment processors to protect your data. We do not store full payment information.

5. Data Retention

We retain your data only as long as necessary to fulfill your purchase, comply with legal obligations, resolve disputes, or enforce agreements.

6. Sharing Your Information

We may share data with trusted third parties such as:

Payment processors
Analytics providers
Email marketing tools

All third parties are required to keep your data secure and use it only for the purpose we specify. We never sell or rent your personal data.

7. Your Rights (EU/EEA Users)

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for data processing
Request a copy of your data in a portable format
File a complaint with your local data protection authority

To exercise your rights, contact us at support@nouveralab.com

8. Cookies

We use cookies to analyze traffic, remember preferences, and improve product experience. You can manage or disable cookies in your browser settings.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing information.

10. Updates to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at support@nouveralab.com.

By using our website and purchasing products, you acknowledge that you have read and agreed to this Privacy Policy.